What qualifies a new vehicle as a lemon in California, and what the manufacturer owes you when it does.
California’s Song-Beverly Consumer Warranty Act gives new vehicle buyers some of the strongest protections in the country. If a new car has a defect covered by the manufacturer’s warranty that substantially impairs its use, value or safety, and the manufacturer cannot repair it after a reasonable number of attempts, you may be entitled to a refund or a replacement vehicle.
The law applies to vehicles bought or leased in California for personal, family or household use, and to many vehicles used in business as well.
Three elements generally have to line up:
What counts as “reasonable” is fact-specific, which is where the statutory presumption below becomes useful.
California provides a presumption that helps consumers prove a claim. It generally applies when, within the first 18 months or 18,000 miles, any of the following occurred:
This is the most widely misunderstood part of the law. The presumption is a shortcut that makes a claim easier to prove — it is not a deadline and not a requirement. Claims outside these numbers still succeed regularly; they simply require proving that the repair attempts were unreasonable on the facts.
Our article on lemon law presumptions covers this in more depth.
Where a new vehicle qualifies, the manufacturer must generally either repurchase it or replace it, and the choice is usually the buyer’s. A repurchase typically returns:
From that total the manufacturer deducts a mileage offset for use before the defect was first reported: the purchase price multiplied by those miles, divided by 120,000. Only the mileage before your first repair attempt counts.
Estimate yours with the lemon law buyback calculator.
Lemon law claims are won on documents. The records that matter most are:
A repair visit that produced no repair is still evidence of a repair attempt. Ask for the order even when nothing was done.
There is no single fixed number. The statutory presumption applies at four or more attempts for the same defect, or two or more for a defect likely to cause death or serious injury, or more than 30 days out of service, within 18 months or 18,000 miles. Outside those figures a claim can still succeed by showing the attempts were unreasonable.
Yes. Vehicles leased in California are generally covered on the same basis as purchased vehicles.
Generally yes. Where a vehicle qualifies, the choice between repurchase and replacement usually belongs to the consumer rather than the manufacturer.
The purchase price multiplied by the miles driven before the first repair attempt for the defect, divided by 120,000. Only pre-repair mileage counts, so an early defect produces a smaller deduction.
What matters is generally that the defect first appeared and was reported while the warranty was in force. A claim can often proceed even if the warranty has since lapsed, so long as it is brought within the statute of limitations.
Send us your repair orders and purchase contract. We will tell you honestly whether you have a claim.